Longines bought online, the official website can’t check
Some time ago, Ms. Wu bought a Yanqin watch in Tmall International Fashion Direct Store. She said that after receiving the diameter of the dial, it is about 3 mm than the small product introduction, and the platform has always emphasized that her measurement has an error.
Ms. Wu bought a quartz female table of Longineshae monthly, the dial is a Roman figure, the price is more than 8,800 yuan, the product introduction is 26.5 mm, she said that she has asked the customer service.
: “Because buying a table online, the price is not very cheap, then asked the customer service before pre-sales.
Answer me is also 26.5 mm
(Are you very important to value this size? All similar 26.5 mm, so you know that you are suitable for this. “
After martial arts received the form, it was found that the size of the dial was somewhat wrong, with a size volume, and the diameter was approximately 23 mm.
Write on the platform, within 15 days of the receipt, if there is a product quality problem, the description does not match or unrestrained loss, etc. (excluding that the subjective reason is caused by not wanting), she can apply for return, she asked the platform customer service.
: “But he said that there is something that may be such, or tell me 26.5 mm, let me go to think about it, then take it,
Anyway, there is no feeling of negotiation, anyway, no return
(It seems like it can be seen in the pages. This is a bit slightly smaller. The size of the product is also impossible to make a picture in its artist. “
Tmall International Fashion Direct Store Customer Service
Your hand-measured dial error is a normal error
It is not the different type of styles (which to buy this table.) The table is 26.5 mm, 3 mm, 3 mm, is a normal gap, not this style, currently If you reflect this,
Our store can give you a compensation for 300
If you return this, you can’t support it. “
Reporter View Yulin official website, the ladies watch, there is a 26,000 yuan mechanical table, the appearance of Ms. Wu’s watch is a bit like, 26.5 mm, the dial is more than the calendar, the model left, third four The number of bit numbers is different, and the two digits represent the serial number according to the online customer service. But on the official website, I can’t check the model of Mrs. Ms.
Longines watch official website customer service hotline staff
: “81095786, if the official website did not find this model for sale, only the official website is currently selling (there is no sale before selling this) We can only find that we are selling at this stage, we have no way to go Help you judgment,
But Tmall International’s Rollower is unauthorized
The reporter also brought Ms. Wu found a Longines counters and watched the watch to the staff.
Hangzhou a shopping mall Longines counters staff
“We are not so small,
Not so small in China
If we are not allowed to abroad. “
The staff took out a watch of a heart-moon series of 26.5 mm, and Ms. Wu took a contrast with his own watches.
“This is 26.5 mm, you look directly directly, then this is the Tmall International, this table is very obvious from here …”
: “The appeal is a refund, returning refund, because the buying goods do not match it actually described.”
Tmall International customer service staff
: “The goods are imported, just say this counter, he will choose a bestseller to sell, if you have any objection to this, we can help you and feed back to the Commissioner You reply. “