Mr. Li, Mr. Li in July, inadvertently enhanced his car Binli Munjun, the car was serious, so he contacted the trailer company to drag the vehicle to Hangzhou Tongbenbin 4S store to damage and repair.
After 22 days, Mr. Li decided not to carry out the 4S store, and want to drag away the vehicle, but the 4S shop claims that he will pay 160,000 yuan “station occupation fee”, otherwise it will not be allowed. Single car parked in 4S shop, did not work, but be so expensive?
How is this 160,000 high-priced parking fee? Mr. Li said that the station occupied by the 4S shop, the billing standard is 936 yuan / hour, one more than 8 hours a day, Mr. Li has been parked for 22 days, so the total of 164,736 million yuan! After communication and negotiation, Mr. Li successfully went to 20,000 yuan and dragged away the vehicle on August 18. However, he believes that this cost is not reasonable, so complains with the media.
For this incident, Mr. Pan, after the sales manager of Hangzhou Tongxin Bibin 4S store, said that the “service fee” they charged, the content of the service is mainly to help customers and insurance companies to communicate loss! Finally, no matter the repair, this fees are needed. He said that this is the company’s regulations, this money is handed over to the company.
And the service charge of these 20,000 yuan is ultimately settled in what project method? Mr. Li took out the car maintenance settlement list given by the 4S shop.
Xiaobian query found that Mr. Li’s Bentley Mushan dealer’s guidance price is 495-9.28 million.
Is there a 4S shop in a luxury car, even the parking fee is so amazing? Many netizens said that this fee is too outrageous!
Although there is no luxury car, there is still no experience in (ordinary) car 4S shop. It is known that the car will be known that the car will park in 4S shop repair, in general, it is not charged, even if it is received, it is included in the maintenance fee.
A lawyer said that in this event, the two sides did not establish a maintenance service contract relationship, but the two sides have objectively established a storage contractual relationship, and the 4S store has the right to pay parking. However, it should be charged according to the industry unified standard, and the parking fee of 936 yuan per hour is violated the market charging standard and should not be protected.
Meng Lingge, Zhejiang, a law firm, said:
Mr. Li has previously been delivered to Bentley 4S shop repair, but did not actually repair afterwards. Therefore, the 4S shop can advocate compensation to compensate actual losses, but the loss should actually occur and must be reasonable. One of the 4S shop claims is that the cost of communication with the insurance company is the so-called station takes place. The former, I think it is negligible from the perspective of the customer service; the latter should not be calculated as 22 days, because the 4S shop can take the vehicle to move the vehicle. And for the reasonable time period of being parked on a station based on trust customers, it should be reasonably legal, and the 4S shop has a compulsory obligation to the specific amount. Therefore, if it is not possible to mention, it is obviously 20,000 yuan too high.
The parking fee has not been very good, but no matter where you stop, a monthly charge, it is estimated that there are not a few people can accept, let alone the 4S shop repair of the car to his own brand.
Source: Shanghai News Broadcast